2017 Edge Sync 3 FordPass - No remote start option

MustiVen

New Member
Messages
1
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0
City
Edison
State
NJ
Country
United States
What I Drive
2017 Edge SLE
#1
I am new here. My Edge is equipped with an optional Technology Package which includes Sync 3. As per my understanding, FordPass with Sync 3 should have a remote start option via App. Can someone clarify, please.
 

FordGuy2

New Member
Messages
7
Likes
1
City
Lake Wylie
State
SC
Country
United States
What I Drive
2017 Ford Edge Titanium
#2
Only if your vehicle has Sync Connect option and it's activated (this option also requires a monthly fee).
 
Messages
3
Likes
0
City
London
State
Non-US
Country
Canada
What I Drive
2017 Ford Edge Titanium
#3
I have the same issue on my 2017 Titanium without the Technology Package. I contacted Ford Pass support and they told me that without the Sync Connect installed on the Edge, there was no way to contact the vehicle remotely except from the key fob. My 2017 Escape Titanium had the technology package and it came with the Sync Connect option, so I was used to starting the vehicle from my phone, checking gas levels, etc, but I can no longer do that now. Not the end of the world as the key fob has good distance on it, but would have loved to be able to do everything from my phone as well.
 

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